1. Introduction

Welcome to SWATRIX INNOVATIONS PRIVATE LIMITED. We are dedicated to safeguarding your personal information and respecting your privacy. If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please reach out to us at support@swatrixinnovations.com.

2. Information We Collect

We collect various types of personal information that you provide to us, including but not limited to:

• Personal Information: This includes details such as your name, contact information, and any other data you provide when registering on our website, expressing interest in our services, participating in activities, or reaching out to us.
• Payment Information: To process transactions, we may collect payment-related details, such as your payment instrument number (e.g., credit card number) and associated security codes.

3. How We Use Your Information

We process your personal data for multiple purposes, ensuring compliance with legal obligations, contractual commitments, and our legitimate business interests. These include:

• Facilitating account creation and login.
• Sending important administrative updates.
• Managing and fulfilling orders.
• Showcasing testimonials (with your consent).
• Requesting feedback to improve our services.
• Ensuring the security and integrity of our services.
• Enforcing our terms, conditions, and policies.
• Complying with legal and regulatory requirements.
• Responding to legal inquiries and preventing potential harm.
• Managing user accounts and providing customer support.
• Delivering and enhancing our services for a better user experience.
• Any other business-related purposes as necessary.

4. Sharing Your Information

We may process or share your data under the following circumstances:

• With Your Consent: We process your information only when you grant explicit permission for a specific purpose.
• Legitimate Business Interests: Your data may be used to support our business activities when necessary.
• Contractual Necessity: If you engage with us under a contract, we may process your data to fulfill our agreement.
• Legal Compliance: We may disclose your information if required by law, government requests, court orders, or legal proceedings.
• Safety and Fraud Prevention: To investigate, prevent, or take action against fraud, security threats, policy violations, or illegal activities.

5. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal data. However, while we strive for the highest security standards, no system can be entirely impenetrable. We recommend that users take their own precautions when sharing sensitive information online.

6. Your Privacy Rights

Depending on your location (e.g., European Economic Area), you may have specific rights regarding your personal data, including:

• Access and Copies: Request access to your personal data.
• Correction and Deletion: Request rectification or deletion of your data.
• Processing Restrictions: Request to limit how we use your data.
• Data Portability: Obtain a copy of your data in a portable format.
• Objection to Processing: Challenge how we process your data.
• Withdrawal of Consent: Revoke previously given consent at any time.

For any privacy-related concerns or to exercise your rights, please contact us at support@swatrixinnovations.com.